Engagement SolutionsOur solutions have two main components included in an end to end system where we first train new skills in the four areas proven to be catalysts that increase employee engagement: L Link;
I Involve;
R Recognition;
N Nurture;
We train those 4 areas through, a "tool kit" incorporating the 3 strongest communication tools proven to increase individual, team and organizational communication:
E Emotional Intelligence;
M Mindset;
C Constructive Communication;
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To create an environment where employees feel linked, they must feel that others (including their boss) understand and care about their work, the resources they need, the problems they face, and what it takes to solve those problems.
To feel involved is to be in an environment where the employee can contribute their point of view, be a part of the discussion in the decision making process, and also be informed of the strategic moves the larger organization around them is making.
To create an environment of recognition is to create and environment were one is shown appreciation for their contribution in the workplace in a way that is individual and meaningful to them.
At the heart of nurture is the development of the employee. In short, the nurturing paradigm is about growing people rather than building people. Just like growing a plant, growing people includes having the right environment and the right elements in that environment. In The Engagement System™ the leader/manager has a role of horticulturist, not architect or engineer.
Emotional Intelligence is mainly concerned with awareness in the arena of emotions, i.e., feelings, and the ability to respond skillfully to that awareness. Emotional Intelligence realizes that interpersonal effectiveness not only has a mental/intellectual component but an emotional/social component as well.
Mindsets are beliefs, assumptions, pictures and stories we hold in our minds of ourselves, other people and even the nature of life itself. The challenge with mindsets is that we are largely unaware of them and how strongly they guide our decisions and behaviors.
Constructive Communication is learning to accurately read the context of any interpersonal interaction, and from this being able to frame and guide that interaction in such a way so that shared understanding is achieved.